Terms of service

last Updated: October 26, 2026

Overview

Welcome to Veeyora! The terms "we," "us," and "our" refer to Veeyora. We operate this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.

By accessing our website or purchasing from us, you agree to these Terms of Service and our applicable store policies. If you do not agree to these terms, please do not use our website or services.

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

1. Eligibility and Use of Our Website

By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree not to use our website for any unlawful purpose or in a way that violates applicable laws or regulations. You must not attempt to interfere with the security, operation, or proper functioning of our website.

2. Products and Availability

We make reasonable efforts to display our products, descriptions, images, and prices as accurately as possible.

Product colors and appearance may vary depending on your screen or device. We do not guarantee that every product will appear exactly as displayed online.

Product availability may change without notice. We reserve the right to limit quantities or discontinue products where permitted by law.

3. Prices and Payments

All prices and applicable charges will be displayed at checkout before you complete your purchase.

Prices, promotions, and product availability may change without notice, subject to applicable law. Any shipping fees, taxes, or other charges applicable to your order will be presented where required.

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.

Payment transactions may be processed by third-party payment providers according to their applicable terms and policies.

4. Orders and Order Acceptance

After placing an order, you may receive an order confirmation by email. This confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, limit, or cancel an order where permitted by law, including in cases involving suspected fraud, incorrect pricing, product unavailability, or inaccurate order information.

If your order is cancelled after payment has been collected, we will arrange an appropriate refund.

5. Shipping and Delivery

We generally require 1–3 business days to process orders after payment confirmation.

After processing, estimated delivery takes 3–5 business days.

Delivery estimates are provided for guidance and are not guaranteed. Actual delivery times may vary depending on the destination, shipping carrier, customs procedures, weather conditions, and other circumstances beyond our reasonable control.

Please ensure that your shipping information is accurate and complete when placing an order.

For more information, please review our Shipping Policy.

6. Returns and Refunds

Our Return and Refund Policy explains the conditions and procedures for requesting a return, replacement, or refund.

If you receive a damaged, defective, or incorrect product, please contact us with your order number and relevant details so we can review your request.

Nothing in these terms limits any consumer rights that cannot legally be excluded under applicable law.

7. Promotions and Discounts

Promotional offers, discount codes, and special deals may be subject to additional terms, including expiration dates, eligibility requirements, and product exclusions.

Unless otherwise stated, promotions cannot be combined with other offers. We reserve the right to modify or discontinue promotions where permitted by law.

8. Intellectual Property

All content on this website, including text, graphics, logos, design elements, and other materials owned by or licensed to Veeyora, is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use our website content without prior authorization, except where permitted by law.

9. Third-Party Services and Links

Our website may include third-party tools, services, or links to external websites. These services are provided by independent third parties and may be subject to their own terms and privacy policies.

We are not responsible for third-party websites or services beyond the responsibilities imposed on us by applicable law.

10. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.

11. Errors and Inaccuracies

Occasionally, our website may contain typographical errors, inaccurate descriptions, pricing errors, or outdated information.

We reserve the right to correct errors, update information, or cancel affected orders where permitted by law. If a correction materially affects your order, we will take appropriate steps in accordance with applicable law.

12. Disclaimer and Limitation of Liability

Our website and services are provided subject to applicable law. We do not guarantee uninterrupted or error-free access to our website.

To the extent permitted by applicable law, Veeyora will not be liable for indirect or unforeseeable losses arising from the use of our website or services.

Nothing in these terms excludes or limits liability, warranties, or consumer rights that cannot legally be excluded or limited.

13. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or violate these terms in a way that causes harm to Veeyora or third parties.

Nothing in this section creates obligations that would be unlawful under applicable consumer protection laws.

14. Governing Law

These Terms of Service are subject to the laws applicable to our business and the relevant transaction.

Mandatory consumer protection rights available to customers under the laws of their country of residence remain unaffected.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website, services, or legal obligations.

Updated terms will be posted on this page with a revised "Last Updated" date. Your continued use of our website after changes are posted is subject to applicable law.